Policies

Amount on gift cards never expire, but promotional value expires 1 year from date gift card was purchased.

If you are using a Spa Finder gift card, you may NOT use it towards any sale, discounted, or promotional services or products. Spa Finder® keeps a percentage of the gift cards resulting in our service providers getting only part of the actual dollar amount.  Sorry for any inconvenience.

We offer a client referral program of $5.00 in Spa Dollars for every client you refer! We require the clients name at checkout, of the referred guest. There is no limit to how many guests you can refer or credits you may receive. There is no actual cash value, and credits expire after one year.

Appointments are made and held using a credit card or gift card number to reserve the appointment. If we do not have a card on file, you must be responsible for paying the Cancellation Fees if you do not cancel within the 24 Hour Window. Gift Cards will be treated as a "card on file" just as if they were a credit card, and we will require the gift card ID number.

We require a 24 hour time period when changing or canceling your appointment. Same day cancellations and no shows will be a charged 50% of the scheduled service price from credit card or gift card we have on file under your account, if this 24hr window is breached. We understand that emergencies do occur, and plans change. Please contact us immediately if you must change or cancel your appointment.

If you do not show up to your appointment, Time Out Day Spa has the right to charge the card holder 50% of the service price which will not be refunded.  

If you are late to any appointment, the amount of time will be deducted from your service in order to allow following clients their full service time. You will be charged for the full amount of your service scheduled.